

Care & Support
Whether you need precise measurements of an archival silk saree or have questions about shipping, our team is dedicated to assisting your heritage journey.
Frequently Asked Questions
Condition & Care
Shipping & Delivery
Every pre-loved piece is dry-cleaned, hand-inspected for loose threads or minor wear, and graded transparently so you know its exact state before purchasing.
Yes, we ship pan-India from Delhi. Domestic orders arrive within five to ten business days.
Sizing & Fit
Returns & Exchanges
Because vintage and hand-loom garments lack standard modern sizing, we provide exact flat-laid chest, waist, and length measurements for every item.
Due to the unique, pre-loved nature of our curated collection, all sales are final. However, we offer comprehensive sizing support prior to purchase.
Payment
You Can Pay via UPI
UPI ID: akritaverma30@okhdfcbank
Please pay the exact order amount and retain your transaction/reference ID. Your order will be confirmed after we verify the payment.
Begin a new chapter
Have questions about a specific weave, need styling advice, or want to inquire about consigning your own heritage pieces? Our support team is here to guide you.
The Second Story
Pre-loved Indian heritage, curated for its next chapter.
admin@thesecondstory.in
Based in Delhi & shipping nationally
Garments dry-cleaned & hand-inspected
© 2026 The Second Story-Giving Indian heritage a second chapter.
Woven histories, gentle wear.
